Bada Club Terms & Conditions

  • One child per membership – The child must be the same child who was registered when the initial purchase took place.
  • ZSEA reserve the right to cancel a Bada Club membership without refund, if we suspect that a third party is utilising the membership.
  • Bada Club memberships are non-transferable.
  • If a Bada Club member misses a lesson through no fault of ZSEA’s, the member will not be entitled to a refund for that lesson.
  • If lessons must be rearranged due to ZSEA, the parent/guardian will be contacted as soon as possible.
  • A Bada Club membership cannot be cancelled, or any outstanding validity refunded.
  • If a Bada Club lesson is unavailable due to circumstances beyond ZSEA’s control, the member will not be entitled to a refund.
  • Due to licencing restrictions this product can only be used by those residing within the UK. We apologise for any inconvenience caused.
  • By registering for Bada Club the member is giving permission for ZSEA to use their details within the KidsLoop platform. The KidsLoop data privacy notice can be found here
  • ZSEA confirms it will not pass data onto any 3rd party (other than KidsLoop) for the provision of services in connection with Bada Club.
  • ZSEA confirms that all live sessions are run by experienced educators with appropriate DBS certifications
  • ZSEA reserves the right to ask a user to leave a session and cancel their membership to Bada Club if appropriate online behaviour is not observed
  • ZSEA recommends that users join live Bada Club sessions using the Chrome web browser to ensure the best experience. ZSEA shall not be liable should a user be unable to join a session due to technical difficulties
  • ZSEA recommends that Bada Club members do not use headphones during the live sessions to ensure that parents can also participate and hear the content
  • Bada Club members will be expected to have their camera turned on during live sessions to enable the session leader to see them
  • Parents should ensure children are safe and under supervision when utilising Bada Club, ZSEA cannot be held responsible for child safeguarding whilst on the platform

Bada Club Benefits

  • Bada Club member will gain FREE entry into the 2021 “Bada Summer Party”
  • A Bada Club member can bring up to 4 family members for 50% off into either Banham Zoo or Africa Alive on the annual “Bada Club Summer Party” event and the “Bada Club Graduation Day”. No alternatives will be given.
  • Complete a course to earn a personalised certificate! This will be sent to you electronically via email, as well as a physical copy which will be sent to you after completing a course.
  • Bada Club members who complete all 5 courses will be invited to the zoo for a graduation ceremony to become a Bada Club “Junior Zookeeper”.
  • Benefits are subject to change or withdrawal without notice.